Accessibility
Effective as of April 1, 2022
1 – Accessibility commitment
As outlined in the Accessibility Policy written by the City of Ottawa, APS is dedicated to providing equal treatment to individuals with disabilities concerning City services and information use and benefit. This dedication expands to residents, visitors, and employees with visible or non-visible disabilities.
2 – Policies and procedures
The City of Ottawa has many policies related to service standards and accessibility. Some of these include:
3 – Accessible format or communication support request
This request allows residents and visitors to request an accessible format or communication support for City services, programs or documentation.
4 – Canada Video Relay Service (VRS)
Arlington Parking Services is pleased to announce that 1-on-1 phone assistance is available for residents. You can use this service to access our general phone line by calling +1 (833) 404-4277.
5 – Feedback and disability-related service inquiries
We invite residents and visitors to make service inquiries or provide disability-related feedback on the accessibility of the goods, services and facilities they receive or use at APS.
For more information, please call +1 (833) 404 – 4277
